How digital access is delivered
SS MarketVerse products are digital services. Access is delivered electronically after the platform verifies the relevant payment and entitlement conditions.
Website access
Eligible website access is associated with the customer account after backend payment verification and entitlement activation. Access may depend on the purchased product, subscription state and account permissions.
Desktop software access
Desktop access is licensed separately and remains server-authorised. Availability may depend on the applicable software entitlement, approved release availability, device registration, account status and technical requirements.
SSVM delivery
SSVM is a virtual paper-trading balance only. Where included with an eligible product, it is credited to the authorised platform account after the applicable transaction is verified. SSVM is not real money and is not withdrawable.
Delivery problems
If a paid order is verified but the expected digital entitlement is not visible, contact official support with the account email and payment/order reference. Do not send passwords, OTPs or card secrets.
Service availability
Digital services depend on internet connectivity and platform availability. Maintenance, security controls, provider outages or other technical conditions can temporarily affect access without changing the underlying verified entitlement.